How a specialist clinic modernized their website, brand and patient experience

Sydney Hills ENT Clinic is well established in their space. They reached out Wolf IQ to help modernise their brand, website and print collateral and make it more dynamic and fresh.

Sydney Hills ENT Clinic needed a system to manage new patients and to ensure their referral network remains engaged.

Wolf IQ was able to revamp Sydney Hills ENT Clinic brand and patient management tools.
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This included:

• A completed brand refresh and professional photography
• Updated and evolutionary website design and development
• Launching new patient referral marketing material
• Delivering a new patient onboarding system to capture all patient details online
• Equiping themselves with new printed material including letterheads, referral pads, document holders and business cards

All of this led to a significantly stronger brand reputation and paitent trust for Sydney Hills ENT Clinic.

Wolf IQ’s solutions delivered measurable impact for Sydney Hills ENT Clinic. They have onboarded 1000's of new patients via their online new patient referral platform.

The streamlined onboarding system boosted patient success rates by decreasing on-site delays, improving intake efficiency and overall patient satisfaction.

The refreshed brand and updated print materials enhanced their professional image, while the modern website attracted more visitors and improved patient accessibility.