How a specialist clinic modernized their website, brand and patient experience

Pro

Wolf IQ Plan

1000's

New Patient Referrals

Websites

"Working with Wolf IQ has transformed Hills ENT online presence.

We were thrilled when the team developed the interactive patient registration form which allowed patients to safely transmit their personal details and stream lined our reception.

What we appreciated most about working with Wolf IQ is their ability to refresh the website and link new articles to keep Hills ENT updated with the latest content."

Clinical Professor Nirmal Patel

Surgeon

Sydney Hills ENT Clinic

Challenge

Sydney Hills ENT Clinic is well established in their space. They reached out Wolf IQ to help modernise their brand, website and print collateral and make it more dynamic and fresh.

Sydney Hills ENT Clinic needed a system to manage new patients and to ensure their referral network remains engaged.

Solution

Wolf IQ was able to revamp Sydney Hills ENT Clinic brand and patient management tools.
‍
This included:

A completed brand refresh and professional photography
Updated and evolutionary website design and development
Launching new patient referral marketing material
Delivering a new patient onboarding system to capture all patient details online
Equiping themselves with new printed material including letterheads, referral pads, document holders and business cards

All of this led to a significantly stronger brand reputation and paitent trust for Sydney Hills ENT Clinic.

Results

Wolf IQ’s solutions delivered measurable impact for Sydney Hills ENT Clinic. They have onboarded 1000's of new patients via their online new patient referral platform.

The streamlined onboarding system boosted patient success rates by decreasing on-site delays, improving intake efficiency and overall patient satisfaction.

The refreshed brand and updated print materials enhanced their professional image, while the modern website attracted more visitors and improved patient accessibility.