Website Hosting and Support

Most new, professional websites take 4–8 weeks depending on complexity. We'll give you a clear timeline upfront—and stick to it.

If you have content, great. If not, we can help with messaging, copywriting, and sourcing visuals that fit your brand. We have different subscriptions to high quality stock photography that our customers can use under our licence (potentially saving you hundreds of dollars). We also work with top-tier copywriters who specialise in SEO-friendly website content to craft compelling content that speaks to your audience.

Absolutely. 70% - 80% of website traffic these days is on mobile devices, so every site we build is responsive, fast, and designed to look great on any screen.

Yes. We'll assess what’s working, what’s not, and whether to rebuild from scratch or evolve your current setup. Many customers we welcome just let a website polish and better support and maintenance.

A custom website is designed around your brand’s goals, customer journey, and conversion strategy. It’s tailored for flexibility and performance, unlike templates which are often generic, restrictive, and harder to scale.

We use WordPress (which is the dominant website technology accounting for >50% of all websites) —it’s flexible, powerful, and easy to manage. You’ll be able to update content yourself after launch.

Freelance and DIY options exist but they end up costing you much more long term. Hiring a professional web design agency ensures your website is optimised for growth, performance, security, and conversions. If you're thinking about DIY and running a business that wants to make real money, this article is for you.

Definitely. We'll show you how to update content, and if you need extra support, our Care Plans are here for that.

Yes. We set up every site with foundational SEO best practices—technical setup, meta tags, speed optimization, and more. This is one of the biggest gaps we see with new customers who come from DIY solutions. Our onboarding includes a full SEO audit to ensure your website ranks well, gets found and performs well.

There are four key steps - Planning and Strategy, Website Design, Website Development, then finally QA and Launch. Throughout the process we cover everything from mobile optimization, SEO setup etc. —and everything you need to get confident in your online growth.

Yes - most WordPress websites use a bunch of plugins behind the scenes for different functionality (such as emails, forms, payments etc.). For example, most of our customers with ecommerce websites use WooCommerce and Stripe, which we can set-up and manage for you as part of your new website.

Projects vary depending on size and complexity, however for a businesses that is serious about winning online, a general range is $5,000 to $25,000. We'll give you a fixed quote after a quick consult—no surprises later.