A fast-loading website shaved 3 weeks off the average new patient booking time.

Dr Pritpal Singh, a well-established Ophthalmologist practising in Sydney’s West, partnered with Wolf IQ to create a website that visually explains the conditions he regularly treats.

The website also needed to serve as a resource, offering valuable information to both current and prospective patients.

Wolf IQ transformed Dr Pritpal Singh’s online presence to better educate and engage with patients and medical professionals.

This included:

• Designing and developing a user-friendly website to serve as an informative platform
• Implementing an online enquiry system and analytics to streamline communication and monitor engagement
• Creating an online referral letter feature for GPs and medical referrers to simplify the referral process
• Developing a visual tool to illustrate the effects of certain eye conditions, enhancing patient understanding

These updates strengthened patient education, streamlined the referral process, and elevated Dr Singh’s professional image.

Wolf IQ’s expertise achieved measurable results for Dr Pritpal Singh. The creation of visually engaging features for patient education was completed 3 weeks ahead of schedule, offering an innovative way to illustrate the effects of various eye conditions.

Patient engagement increased by +70%, highlighting the success of the educational tools and resources integrated into the website.

The streamlined referral process and accessible information strengthened connections with both patients and medical referrers, solidifying Dr Singh’s reputation as a leader in Ophthalmology