Website Care Plans

WordPress hosting, maintenance and support is our thing.
If your website needs a little love, then you have arrived at the right place, read on!

Like a car needing regular maintenance, your website is no different. We make sure your website is running at peak levels and is often in better condition than the day it was launched. Your website will be safe, fast and working FOR your business. Sounding good?

Here's how we work

WordPress website developers Sydney

GETTING OUR GEEK ON

1. Onboard

Your website is migrated onto our powerful servers in Google Cloud. You will receive a report detailing our fixes and tweaks. Most websites will load in half the time and they will be up-to-date and secure

WordPress website maintenance

PREVENTION IS THE KEY

2.Maintain

A website needs regular maintenance to run at its peak. This is performed by our expert team (no robots here!). Your website is monitored around the clock ensuring that any performance issues are tackled in record time.

WordPress website development

YOUR DREAM IT, WE CODE IT

3.Support

Same day service? You bet! Tasks that take less than 30min will be done on the same business day. Jot down your ideas and watch them unfold in front of your eyes.

What are you waiting for?

Let's do this!

Lite Plan

$ 125
00 PER MONTH
  • Secure (SSL) WordPress hosting
  • Weekly Automated backups
  • 24/7 uptime monitoring
  • Monthly reports
  • Monthly core updates

Pro Plan

$ 250
00 PER MONTH
  • All Lite Plan features, plus:
  • 2hrs/month of developer time
  • Daily backups and security checks
  • Monthly plugin and theme updates
  • Priority customer support
  • Global servers (CDN)
Popular

Expert Plan

$ 500
00 PER MONTH
  • All Pro Plan features, plus
  • 5hrs/month of developer time​
  • Live Google Business Profile audit
  • Google Analytics setup
  • White glove onboarding

Questions anyone?

You can securely checkout online, using your preferred credit card. We don’t store any credit card details and all payments are processed by Stripe. 

Yes, absolutely. You can upgrade, downgrade or cancel your plan, as needed. We can help you to make the best choice if you need a little guidance. Feel free to call on 1300 072 134 or to email support@wolfiq.com.au.

Simple! If within the first 30 days after sign-up, you are not happy and want to cancel your account, just let us know. We will close your account and refund your first months payment. Please note, you will not receive a copy of your newly improved site, so please make sure you have a backup of your site prior to signing up. 

In short, yes. We have worked with many hosting companies and believe that our setup with Google Cloud is one of the best. For us to be truly effective and guarantee your website’s performance, we require your website to be hosted on our servers. It’s a quick and painless task, which generally takes 20 – 60 minutes depending on the size of your website. We offer a free 14-day trial so that you can test out our server if desired. 

Our servers are located in Google’s Cloud Data centres. We currently have access to more than 20 global servers. You can view the full network here.

There are three ways to submit a support request. The most popular is via email at support@wolfiq.com.au, or you can use the live chat on our website, or feel free to call on 1300 072 134. We look forward to hearing from you!

Our head office is located on George Street, Sydney, next to the Apple Store. We also have a small team of developers in the Phillipines. We can certainly meet in person if you are in Sydney! If you are elsewhere and would like a face-to-face catch up, just let us know and we will see what can be arranged. 

Initially all we require is an administrator level login to your WordPress website. This will enable us to login and migrate a copy of your website over to our servers. We may also need your domain name logins, it just depends on how things have been setup already. Don’t stress though, we will step you through the requirements and help out as much as humanly possible.

Sure! In this instance it’s best to call us on 1300 072 134. We will determine what you do have access to and advise the best way to get you back into your site. We have learned a trick or two over the years!

In short, no. Email management can be quite specialised and it’s never a good idea to host your emails on your website server. We recommend either GSuite or Office 365 for email. We can certainly help you get started and for larger companies we can recommend some IT partners who excel in this area.  

Need more details?

WordPress hosting

It all starts here, we exclusively use Google Cloud to host our clients websites.

Automated backups

Dual on-server and off-server backups run daily for instant restore and redundancy.

24/7 uptime monitoring

Websites are checked every minute to make sure all systems are operational and live.

Monthly reports

Full transparency of your websites stats and updates delivered each and every month. 

SSL certification

Keep your website visitors safe, decrease your exposure and gain some SEO points along the way.

what-is-security-threat-detection.png

Security threat detection

From malware, to DDoS attacks to old code, we perform daily checks and maintenance.

Core + plugin updates

Behind the scenes, we keep your site up-to-date, loading fast and super secure. 

Performance optimisation

Every micro-second counts,  we make sure your site loads as fast as possible. 

Developer time

Our expert team are ready to work with you and support your website goals.

Technical SEO

On page Search Engine Optimisation, targeted to move your site closer to position #1.

Customer support

Speedy and reliable, we are available by email, phone or live chat. 

Global server network

We can host your website closer to your visitors, giving them a speedy experience.