Website Care Plans

You can securely checkout online, using your preferred credit card. We don’t store any credit card details and all payments are processed by Stripe. 

All of our plans allow for up to 10,000 visits per month and up to 5GB of solid state storage. If you need more, no problems at all. Just let us know and we will create a custom plan for you. 

Yes, absolutely. You can upgrade, downgrade or cancel your plan, as needed. We can help you to make the best choice if you need a little guidance. Feel free to call on 1300 072 134 or to email support@wolfiq.com.au.

Simple! If within the first 30 days after sign-up, you are not happy and want to cancel your account, just let us know. We will close your account and refund your first months payment. Please note, you will not receive a copy of your newly improved site, so please make sure you have a backup of your site prior to signing up. 

In short, yes. We have worked with many hosting companies and believe that our setup with Google Cloud is one of the best. For us to be truly effective and guarantee your website’s performance, we require your website to be hosted on our servers. It’s a quick and painless task, which generally takes 20 – 60 minutes depending on the size of your website. We offer a free 14-day trial so that you can test out our server if desired. 

Our servers are located in Google’s Cloud Data centres. We currently have access to more than 20 global servers. You can view the full network here.

There are three ways to submit a support request. The most popular is via email at support@wolfiq.com.au, or you can use the live chat on our website, or feel free to call on 1300 072 134. We look forward to hearing from you!

Our head office is located on George Street, Sydney, next to the Apple Store. We also have a small team of developers in the Phillipines. We can certainly meet in person if you are in Sydney! If you are elsewhere and would like a face-to-face catch up, just let us know and we will see what can be arranged. 

Initially all we require is an administrator level login to your WordPress website. This will enable us to login and migrate a copy of your website over to our servers. We may also need your domain name logins, it just depends on how things have been setup already. Don’t stress though, we will step you through the requirements and help out as much as humanly possible.

In short, no. Email management can be quite specialised and it’s never a good idea to host your emails on your website server. We recommend either GSuite or Office 365 for email. We can certainly help you get started and for larger companies we can recommend some IT partners who excel in this area.