Website Care Plans

Your Website Needs Hosting. Real Businesses Need Care.

Wolf IQ works with customers on Care Plans - which include proactive support, maintenance, access to our dedicated team of experts, and ongoing monthly reporting.

Trusted by 250+ businesses
WHAT IS A CARE PLAN

Protecting and improving your #1 digital asset

Your website is like a high-performance car — without regular care, it slows down, breaks down, or stalls when you need it most.

Website Care Plans gives you three things:

  1. Hosting:  the fuel that keeps your car running
  2. Maintenance:  ongoing fixes and updates it needs to be reliable
  3. Support: your personal driver to take you where you want to go

A Wolf IQ Care Plan gives you all three to keep your WordPress site fast, secure, and working every day.

Care Plans also come with detailed monthly reporting covering everything you need to know about their #1 digital asset.

WHY YOUR WEBSITE NEEDS a CARE plan

Hosting keeps it online. Care Plans keep it working for your business.

Most businesses stop at hosting. But serious growth comes from performance, protection, and proactive support.

Hosting Only

Your website is online. But it doesn't get found and you’re still stuck managing everything else.

No regular updates or fixes

Still Googling how to solve plugin issues

Vulnerable to downtime and security threats

Pages load slowly, hurting trust and SEO

Support is offshore, generic or non-existent

Fixing tech issues, instead of growing your business

With a Care Plan

You’ve got a dedicated team making sure your site performs, gets found and drives results.

Dedicated team of experts ready to help

Speed and uptime fully optimized

24/7 monitoring and security scanning

Plugins and themes updated for you

Fast, personal support — same-day on most requests

Monthly reporting and expert recommendations

Get Started
Website CARE PLAN BENEFITS

What you get with Wolf IQ Care Plan (that hosting won’t deliver)

You need more than servers — you need speed, support, and a team that puts your success first.

Real Support from Real People

No tickets. No bots. When you have an issue, you talk to someone who knows your website. Most requests resolved same-day.

Speed Optimization

We test load times, compress images, clean up bloat, and fine-tune caching — so your pages load fast and users stay engaged.

SEO Technical Fixes

Broken links, metadata gaps, slow pages, sitemap errors — we catch and fix the things that quietly kill your rankings and visibility.

Active Security Monitoring

With 24/7 firewall protection, malware scans, and real-time alerts, we act instantly if your site is targeted.

On-Demand Content Edits

Need to swap out a banner, add a blog, or update your team page? Send it to us — we'll do it so you stay focus on the big stuff.

Plugin Conflict Resolution

We monitor for plugin clashes, version mismatches, and bugs that could take your site offline — and fix them before they cost you.

Proactive Maintenance

We don’t wait for things to go wrong. Every month, we update WordPress core, themes, and plugins and test functionality.

Monthly Performance Reports

Every month, you’ll get a clear report showing uptime, updates performed, speed benchmarks, and any SEO issues.

Reviews

Helping Sydney businesses grow online for over a decade

We create stunning websites, and
keep them up to date, secure and blazingly fast.

Super customer-focused and talented team. Efficient, creative professional ...... and fun to do work with.

Richard Glass
Chair, Gift of Life Australia
Woollahra, Sydney
Verified Google Review

Wolf IQ have been a pleasure to work with. The monthly reports are incredibly detailed and the team have been proactive with advice and upgrades.

Petricia Augustus
MS Australia
Summer Hill, Sydney
Verified Google Review

The team at Wolf IQ are a dream to work with. Incredible customer service and always go above and beyond. I would highly recommend their services.

Amy Smith
CEO, Huntley + Co
Lane Cove West, Sydney
Verified Google Review

Solid advice from career experts. Speaking as an experienced and very jaded IT Manager, Wolf IQ is, quite simply, a relief, and a valuable contributor to any serious business plan.

Brad Wylie
IT Manager, Fineline Print & Copy
Revesby, Sydney
Verified Google Review

My experience with Wolf IQ has been very positive. They are thoughtful, professional and attentive and I would recommend Wolf IQ to anyone

Stephen Casey
Principal, Hunters Hill Physiotherapy
Hunters Hill, Sydney
Verified Google Review

The team is very responsive and provides great support quickly and efficiently.

Plia Ward
Marketing Manager, Lakeview Private
Norwest, Sydney
Verified Google Review

Wolf IQ have been the easiest vendor to work with and are genuinely engaged in wanting the best for your website and your business.

Jasmine Robinson
Operations, North Shore Radiology
St Leonards, Sydney
Verified Google Review

Responsive with intelligent solutions that demonstrate a deep understanding of our business, I look forward to continue working together.

Carly King
Marketing Manager, Johnny Gio's Pizza
Coogee, Sydney
Verified Google Review

We absolutely love working with Wolf IQ. They are extremely knowledgeable, patient and extremely responsive. Wolf IQ are the people to go to for all of your web development needs and beyond !

Nansi Philips
Operations Manager, Aussie Industries
Strathfield, Sydney
Verified Google Review

Thank you to the team for making the transition to Wolf IQ so seamless. The communication and service was first class. I also now have a website that works fast and efficiently.

Sarkis Akle
Director, Hair by Phd
Parramatta, Sydney
Verified Google Review

The guys at Wolf IQ are fantastic. Always quick to respond and extremely helpful. Would highly recommend

Jennifer Bicknell
Director and Principal, Jennifer Bicknell
Cremorne, Sydney
Verified Google Review

Very professional outfit that I have been working with since 2019. Quick response time (under 4 hours). Highly recommend for web hosting, development and website build.

Jack Zoumaras
Owner, Artiste Plastic Surgery
Bondi Junction, Sydney
Verified Google Review

Frequently asked questions

Our approach is different. Here are some answers to your most common questions.

Which plan is right for me?
  • Expert Plan is designed for high-traffic or busy sites that need maximum performance, priority support, and deeper insights.
  • Essentials Plan is ideal if you want peace of mind with strong security and regular maintenance — great for small business or personal websites.
  • Pro Plan is suited for growing businesses or eCommerce sites that need frequent content updates and faster support.
What’s included in monthly support time?

Support time covers:

  • Text/image updates on your website (submitted via email or support portal)
  • Answering technical questions
  • Fixing bugs or minor issues
  • Small code tweaks or content changes (under 1 hour)

If your request takes longer than your monthly support time, we’ll confirm with you first. You can either wait until the next cycle or purchase additional support hours.

What’s not included in support time?

Design work and major custom development tasks aren’t included in your monthly plan. We’ll let you know if something falls outside the scope and offer a separate quote if needed.

Can I request advanced or custom changes?

Yes! If your request goes beyond what’s covered in your plan, you’ll need to submit a project brief. We’ll provide a quote before starting and can apply your support time if applicable.

Can I stay with my current hosting provider?

No — we don’t offer maintenance-only, as we can’t guarantee performance without also managing hosting. 

Think of it like servicing a car, but not being allowed under the hood. If something breaks, we’d still be held responsible - even though we can’t access the engine.

Is your hosting secure?

Absolutely. All plans include secure hosting, firewall protection, malware scanning, and 24/7 uptime monitoring.

Do you back up my site?

Yes. We run daily automated backups with one-click restores — included in every plan.

How does billing work?

You’ll be billed automatically at the start of each month.

A tax invoice is sent to your nominated email right after payment is processed.

Can I cancel anytime?

Of course!

Just send us an email before your next billing date, and we’ll cancel your plan right away.

How do I request support?

You can contact us via:

  • Email: support@wolfiq.com.au
  • Phone: 1300 072 134

I’ve lost access to my site. Can you help?

Yes — just give us a call or send a message. We’ll help recover access and secure your site, even if your previous developer is unavailable.

  • Email: support@wolfiq.com.au
  • Phone: 1300 072 134

Get started with a free consultation today

Don’t just settle for a website. Thrive online with Wolf IQ.

Trusted by 250+ businesses