Website Care Plans

Your Website Needs Hosting. Real Businesses Need Care.

Wolf IQ works with customers on Care Plans - which include proactive support, maintenance, access to our dedicated team of experts, and ongoing monthly reporting.

Trusted by 250+ businesses
WHAT IS A CARE PLAN

Protecting and improving your #1 digital asset

Your website is like a high-performance car — without regular care, it slows down, breaks down, or stalls when you need it most.

Website Care Plans gives you three things:

  • Hosting: the fuel that keeps your car running
  • Maintenance: the ongoing fixes and updates it needs to be reliable
  • Support: your expert and personal driver to take you where you want to go

Wolf IQ gives you all three — with one simple plan built to keep your WordPress site fast, secure, and working every day.

WHY YOUR WEBSITE NEEDS CARE

Hosting keeps it online. Care Plans keep it working for your business.

Most businesses stop at hosting. But serious growth comes from performance, protection, and proactive support.

Hosting Only

Your website is online. But it doesn't get found and you’re still stuck managing everything else.

No regular updates or fixes

Still Googling how to solve plugin issues

Vulnerable to downtime and security threats

Pages load slowly, hurting trust and SEO

Support is offshore, generic or non-existent

Fixing tech issues, instead of growing your business

With a Care Plan

You’ve got a dedicated team making sure your site performs, gets found and drives business results.

Dedicated team of experts ready to help

Speed and uptime fully optimized

24/7 monitoring and security scanning

Plugins and themes updated for you

Fast, personal support — same-day on most requests

Monthly reporting and expert recommendations

PRICING

Get the level of support that your business needs

Pay annually to receive a free month.

Unsure? Speak to an expert
CARE PLAN BENEFITS

What you get with Wolf IQ Care Plan (that hosting won’t deliver)

You need more than servers — you need speed, support, and a team that puts your success first.

Real Support from Real People

No tickets. No bots. When you have an issue, you talk to someone who knows your website. Most requests resolved same-day.

Speed Optimization

We test load times, compress images, clean up bloat, and fine-tune caching — so your pages load fast and users stay engaged.

SEO Technical Fixes

Broken links, metadata gaps, slow pages, sitemap errors — we catch and fix the things that quietly kill your rankings and visibility.

Active Security Monitoring

With 24/7 firewall protection, malware scans, and real-time alerts, we act instantly if your site is targeted.

On-Demand Content Edits

Need to swap out a banner, add a blog, or update your team page? Send it to us — we'll do it so you stay focus on the big stuff.

Plugin Conflict Resolution

We monitor for plugin clashes, version mismatches, and bugs that could take your site offline — and fix them before they cost you.

Proactive Maintenance

We don’t wait for things to go wrong. Every month, we update WordPress core, themes, and plugins and test functionality.

Monthly Performance Reports

Every month, you’ll get a clear report showing uptime, updates performed, speed benchmarks, and any SEO issues.

Reviews

Decades of experience in helping businesses grow online

Our team
keeps your website up to date, secure, compliant and blazingly fast.

What a great experience working with Heath and Chris at Wolf IQ. They got it and also were patient with my requests.

Caroline Raper
Head of Marketing, This Space
Verified Google Review

Heath and his team designed a new website for our specialist practice. They had excellent knowledge of medical website needs and made requested changes easily.

Dr. Richard Laurence Haddad
Urological and Robotic Surgeon
Verified Google Review

Wolf IQ delivers exceptional customer service. Heath and Chris are professional, accommodating, and very knowledgeable. They explain options well and deliver before deadlines.

Karlo Aliling
MS Australia
Verified Google Review

The team at Wolf IQ are the ultimate professionals. They built on and improved the vision I had for my website. Beyond pleased with the final product.

Brendan McGovern
Director, RedoHealth
Verified Google Review

Wolf IQ was very easy to work with—always interactive and helpful. My website has been running smoothly for the past few years with your help.

Jinsun Kim
Owner, Kakawa Chocolates
Verified Google Review

Working with Wolf IQ on a recent campaign has been thoroughly enjoyable. Chris and Heath are professionals who exceeded expectations.

Gina Ball
Audiologist, Savvy Audiology
Verified Google Review

Referred to Wolf IQ by our IT provider—amazing design, speed, and personal video touch made it so easy. Already referred friends. Highly recommended.

Tuan Van Le
Managing Director and Principal Lawyer
Verified Google Review

Andy and the team are amazing. Quick, helpful support and expert advice made them a trusted partner after we joined their website care plan.

Andrea Sevilla
Marketing Manager
Verified Google Review

Wolf IQ have been incredibly helpful resolving our website issues in a prompt manner. Would happily recommend them to other business requiring support in this area.

Mikaela Jenkins
Operations Manager
Verified Google Review

The Wolf IQ team are second to none. They are reliable, fast, efficient, and always helpful. High recommend for any business wanting their web hosting and management needs met.

Nichole Valk
Head of Brand, Envest
Verified Google Review

Highly recommended Australian WordPress hosting service.

Scott Mitchelmore
Director, Presente Marketing
Verified Google Review

We have a wonderful ongoing relationship with Wolf IQ. Their Pro Care Plan suits our needs perfectly with easy-to-interpret reports and great responsiveness.

Yasemin Burmin
Director, Hills Speech Therapy
Verified Google Review

Frequently asked questions

Our approach is different. Here are some answers to your most common questions.

Which plan is right for me?
  • Expert Plan is designed for high-traffic or busy sites that need maximum performance, priority support, and deeper insights.
  • Essentials Plan is ideal if you want peace of mind with strong security and regular maintenance — great for small business or personal websites.
  • Pro Plan is suited for growing businesses or eCommerce sites that need frequent content updates and faster support.
What’s included in monthly support time?

Support time covers:

  • Text/image updates on your website (submitted via email or support portal)
  • Answering technical questions
  • Fixing bugs or minor issues
  • Small code tweaks or content changes (under 1 hour)

If your request takes longer than your monthly support time, we’ll confirm with you first. You can either wait until the next cycle or purchase additional support hours.

What’s not included in support time?

Design work and major custom development tasks aren’t included in your monthly plan. We’ll let you know if something falls outside the scope and offer a separate quote if needed.

Can I request advanced or custom changes?

Yes! If your request goes beyond what’s covered in your plan, you’ll need to submit a project brief. We’ll provide a quote before starting and can apply your support time if applicable.

Can I stay with my current hosting provider?

No — we don’t offer maintenance-only, as we can’t guarantee performance without also managing hosting. 

Think of it like servicing a car, but not being allowed under the hood. If something breaks, we’d still be held responsible - even though we can’t access the engine.

Is your hosting secure?

Absolutely. All plans include secure hosting, firewall protection, malware scanning, and 24/7 uptime monitoring.

Do you back up my site?

Yes. We run daily automated backups with one-click restores — included in every plan.

How does billing work?

You’ll be billed automatically at the start of each month.

A tax invoice is sent to your nominated email right after payment is processed.

Can I cancel anytime?

Of course!

Just send us an email before your next billing date, and we’ll cancel your plan right away.

How do I request support?

You can contact us via:

  • Email: support@[yourdomain].com.au
  • Phone: XXX

I’ve lost access to my site. Can you help?

Yes — just give us a call or send a message. We’ll help recover access and secure your site, even if your previous developer is unavailable.

  • Email: support@wolfiq.com.au
  • Phone: 1300 072 134
What if I’m not happy with the service?

We offer a 30-day money-back guarantee.

If you’re not satisfied in the first month, just let us know — we’ll cancel your plan and refund your payment.

Get started with a free consultation today

Don’t just settle for a website. Thrive online with Wolf IQ.

Trusted by 250+ businesses